How To Find Quality ITIL Training Providers
As the pace of business quickens, the demand for high-quality information technology experts grows. ITIL training providers help meet the education demands of these workers. ITIL, or Information Technology Infrastructure Library, is a set of “best practices” helping companies manage their information technology services and lifecycle.
Originally, ITIL was a set of books that set best practices based on recommendations from professionals. Over time, the original set of books grew into a series of volumes discussing applications, services and management. The most recent revision was in July of 2011. It addressed new technologies, and updated various errors and inaccuracies that had developed over time.
ITIL Certification Popular
Due to the popularity of the ITIL certification, a number of training providers and educational resources have developed to meet the demand. The best ITIL trainers help students prepare to understand the concepts and ideas presented in the certification test. They will learn to measure the objective aspects of activities, processes and services and how to apply concepts to day-to-day work challenges. Because it is all-encompassing, ITIL training is valuable for both management and line employees as well as outside service providers and consultants. It helps all information technology professionals improve their productivity and effectiveness.
Many people that can benefit from the training, however, cannot attend in-classroom sessions. Either their location is remote and travel is difficult, or the demands of their current position prohibit taking time off to engage in further training. This is where online ITIL training is ideal. High-quality ITIL training educators offer students online classes, groups and discussions on the way to awarding the ITIL certification to qualified candidates.
Prospective students can check with their employers to determine if there are programs to fund continuing education. Internet-based online training is usually less of an investment than traditional in-classroom sessions, but the cost may be prohibitive for someone starting out in their career. If the company will not pick up the full price, it may be worthwhile for students to ask if their firm will split the investment cost.
Levels of ITIL Training
There are various levels of ITIL training available. The Foundation course lays the groundwork for the next levels of education. From there, students can participate in advanced studies in Lifecycle or Capabilities streams. The Lifecycle section has five separate courses that focus on specific aspects. They include different facets of service strategy, operation and delivery. Each one gives a student an understanding of the management of Lifecycle techniques, but not so much information about the processes supporting those features.
On the other hand, the Capability stream has four different courses, each one dealing with a specific group of processes and functions. The courses cover support and analysis of operations, validation and control of services, optimization and planning of IT availability, and offerings and agreements related to service and supplier management.
Online research will help prospective students determine the top ITIL training providers that can best meet their individual needs. Since there are a wide variety of in-classroom, online and hybrid education options available, every student can find an ITIL educator that will help accelerate their career and income goals.